Shipping & returns

We ship Australia-wide from our Hobart, Tasmania head office (65 Murray St, Hobart TAS 7000).

• Delivery options, costs and estimated delivery times are calculated at checkout from your address and the items in your cart.
• Orders are dispatched once payment is confirmed and stock is allocated. We email tracking details as soon as your order ships.
• Large or high-value items may require a signature on delivery.
• Need hardware delivered with setup? Request a quote and our team can arrange on-site deployment.
• All prices are in AUD and include 10% GST. A GST tax invoice is issued with every order.

If something isn't right, contact us at +61 403 434 925 or through the contact page with your order number and we'll make it right.

• Faulty or not as described: you are entitled to a repair, replacement or refund under the Australian Consumer Law, in addition to the manufacturer's Australian warranty.
• Change of mind: contact us before sending anything back so we can confirm eligibility. Items should be unused, in original packaging, with all accessories.
• Business-configured or custom-ordered items may not be eligible for change-of-mind returns.
• Refunds are issued to the original payment method once the returned item has been received and checked.